The Use of Control Charts in Healthcare
نویسندگان
چکیده
Statistical process control (SPC) charts are increasingly being used in healthcare to aid in process understanding, assess process stability, and identify changes that indicate either improvement or deterioration in quality. They are used in hospital process improvement projects, by accrediting bodies and governmental agencies, and for public health surveillance. We provide an overview of common uses of SPC in healthcare and some guidance on the choice of appropriate charts for various applications. Implementation issues and more advanced SPC and related methods also are discussed.
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